HP Care Pack - 3 Year - Service

  • Part: 1370355
  • Model: UK712E
$292.00

Availability

In Stock

  • General Information
    • Manufacturer
    • HP Inc.
    • Manufacturer Website Address
    • http://www.hp.com
    • Brand Name
    • HP
    • Service Name
    • Care Pack
    • Product Type
    • Service

This value-priced HP Care Pack provides high-quality door-to-door hardware service.

  • Service Information
    • Service Main Type
    • Maintenance
    • Service Sub Type
    • Electronic and Physical
    • Service Description
    • 9x5
    • Service Details
    • Remote problem diagnosis and support:
      HP Services professionals work with you to isolate hardware problems and help with product installation, configuration, setup, and problem resolution.

      Repair center services:
      For issues that cannot be resolved remotely, an HP-authorized representative at an HP-designated repair center provides technical support on the failed hardware product, repairing or replacing components or the entire unit as necessary. Your coverage includes all required parts and materials.

      Pick-up by HP:
      An HP-authorized courier picks up your failed equipment at your site and delivers it to the HP-designated repair facility.

      Return shipment:
      An HP-authorized courier returns the repaired or replaced equipment to your location. turn around time for this service will be between 5 and 6 business days.

      Standard business hours coverage:
      Service is available 8:00 am-5:00 pm Monday through Friday, excluding holidays.

    • Provided Support
    • Configuration
    • Phone Support
    • Pick-up & Return
    • Service Availability
    • 9 x 5
    • Service Response Time
    • 6 Business Day
    • Service Duration
    • 3 Year
    • Product Supported
      • Notebook Only
  • Miscellaneous
    • Additional Information
    • Accidental Damage Protection