- General Information
- Manufacturer
- Hewlett Packard Enterprise
- Manufacturer Website Address
- http://www.hpe.com
- Brand Name
- HPE
- Service Name
- Pointnext Tech Care Critical with Defective Media Retention - Extended Service
- Product Type
- Service
- Service Information
- Service Main Type
- Maintenance
- Service Characteristic
- Parts & Labor
- Service Description
- 24x7x6 Hour
- Provided Support
- Parts Replacement
- Repair
- Phone Support
- Web Knowledge Base Access
- New Releases Update
- Remote Diagnosis
- Remote Monitoring
- Defective Media Retention
- Service Response Time
- 6 Hour - Repair (distance from customer site - 50 miles)
- Service Location
- On-site
- Service Duration
- 4 Year
- Product Supported
- HPE 869848-291, 869848-B21, 869848R-B21, 869851-AA1, 869852-AA1, 869853-AA1, 869854-B21, 869854R-B21, 878213-B21, 880396-AA1, P05673-291, P05673-AA1, P05673-B21, P05673R-B21, P05676-AA1, P21273-291, P21273-AA1, P21273-B21, P22709-291, P22709-AA1, P22709-B21, P22710-AA1, P40458-B21, P40459-B21