- General Information
- Manufacturer
- Quantum Corporation
- Manufacturer Website Address
- http://www.quantum.com
- Brand Name
- Quantum
- Service Name
- StorageCare Next Business Day Gold Support Plan, Zone 1
- Product Type
- Service
Around-the-Clock Business Support
Offers around the clock support for busy operations, includes 24x7 technical assistance, proactive remote monitoring, next business day parts delivery, installation of non-customer replaceable components and provisional loaner systems in times of disaster.
- Service Information
- Service Main Type
- Exchange
- Service Sub Type
- Electronic and Physical
- Service Characteristic
- Parts & Labor
- Service Description
- 24x7xNext Business Day
- Provided Support
- Phone Support
- Remote Monitoring
- Online Support Tools Access
- Software Update
- Firmware Updates
- Parts Replacement
- Training
- Loaner
- Service Response Time
- Next Business Day - Parts & Labor
- Service Location
- On-site
- Service Duration
- 1 Year
- Product Supported
Quantum DXi9000 Disk Deduplication Backup Appliance