When additional product support is required, Vertiv Avocent Extended Warranty coverage can provide the peace of mind you need. A 2 Year Gold Hardware Extended Warranty is available for Vertiv Avocent ACS 5000/ACS 6000/ACS 8000 Advanced Console Servers 4 port models. The hardware extended warranty includes return material authorization (RMA) and phone support. Hardware maintenance offers product updates, extended tech support and expedited product returns. Advanced next-business-day replacement unit delivered prior to shipping failed unit to Vertiv. Advanced replacement with media retention allows customer to keep dead unit and send a certificate of destruction within a set period of time.
- General Information
- Manufacturer
- Vertiv
- Manufacturer Website Address
- http://www.vertiv.com/
- Brand Name
- AVOCENT
- Service Name
- Gold Support - Extended Warranty
- Product Type
- Warranty
- Service Information
- Service Main Type
- Maintenance
- Service Sub Type
- Physical
- Electronic
- Service Description
- 24x7xNext Business Day
- Provided Support
- Replacement
- Phone Support
- Service Response Time
- Next Business Day - Replacement
- Service Duration
- 2 Year
- Product Supported
ACS Console Server ACS4